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This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect personal information about the users of the MedCure Services, including the practitioners, the customers (“End Users”) , Service Providers and the visitors of the Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to protecting your privacy and personal information. Your use of and access to the MedCure Services is subject to this Privacy Policy and our Terms of Conditions. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Conditions. MedCure is committed to respecting the privacy rights of our customers, visitors, and other users of the Website and related websites, applications, services and mobile applications provided by MedCure. We created this Privacy Policy to give you confidence as you use the MedCure Services and demonstrate our commitment to protecting privacy. This Privacy Policy is only applicable to the Medcure Services. This Privacy Policy does not apply to any other digital healthcare service that you may be able to access through the MedCure Services or any website or digital services of MedCure's business partners. Each may have data collection, storage, and use practices and policies that may materially differ from this Privacy Policy. Our Privacy Policy governs your use of the MedCure Services.
BY USING THE MEDCURE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR SERVICES, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR SERVICES, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
Yes, we collect personal information from our Users.
First Name and Last Name, Email Address ,Phone Number ,Mailing Address ,Date of birth ,ID number
We collect the said information when you register on our Website through the web or via the MedCure app.
Our Website is scanned regularly for security holes and known vulnerabilities to make your visit to our Website as safe as possible. We use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply may be encrypted via Secure Socket Layer (“SSL”) technology. We implement a variety of security measures when a User places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes, Users can opt-in to receive newsletters and emails from us.
Yes, we use tracking solutions to measure website/app traffic.
No , this could change in the future.
1.Google Maps APIs
2.Cookies and/or web beacons.
1. To make an appointment with a Service Provider and add it to your personal information data profile in the MedCure app.
2. To personalize your Website experience and offer you content and services in accordance with your needs.
3. To amend and update the Website to better serve you.
4. To respond to customer service inquiries appropriately.
5. To manage rating and reviews of the Website.
6. To identify and register Service Providers on our Website.
7. To send our emails or newsletter.
8. To verify Service Provider’s registrations with the relevant authorities.
9. For surveys or marketing campaigns.
10. Surf the Website.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the service you requested, manage User sessions and store certain data on the Users device. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better site experiences and tools in the future. The data stored on the User’s device include the following:
1. Session ID: A unique identifier that associates the User with their session on the server.
2. Authentication tokens: Tokens or keys that confirm the User's identity and allow them to access protected resources.
3. Expiration information: The cookie may include an expiration timestamp to determine how long the session or authentication should remain valid.
4. User-specific settings or preferences: Some cookies may store User preferences or settings related to their session..
5. Security information: Cookies may contain security-related data to help protect the User's session from unauthorized access..
1. Help remember and process information.
2. Understand and save User's preferences for future visits.
3. Compile aggregate data about Website traffic and Website interactions in order to offer better site experiences and tools in the future. We may also use trusted and licensed third-party services that track this information on our behalf.
4. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It won't affect the User's experience and some of our services may not function properly. However, you can still make appointments.
We do not sell, trade, share or otherwise transfer to third parties your personally identifiable information unless we provide Users with the advance written notice. This does not include website hosting partners and other parties who assist us in operating the Website, conducting our business, or serving our Users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses and purposes.
We do offer third party services which are labeled as such:
Google advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for Users. It is advised to visit the following link:
We have not enabled Google AdSense on our Website but we may do so in future.
Children under 13 are not permitted to create a profile on the MedCure Services. Parents can make an appointment on their behalf via the parent’s profile and will consent to collection of personal information on behalf of their children.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [include email ID] and we will promptly remove you from ALL correspondence.
All the content, images, graphics, text, videos (Including YouTube videos), material, structure and its arrangement are property of MedCure and protected under the intellectual property laws. Reproducing or copying any of the parts of or the whole Website is therefore illegal. Any person or organization found guilty will be dealt with as per the law. ALL RIGHTS RESERVED.
All data, graphics, images, and other material contained, displayed or linked to this Website and platforms are owned by MedCure. We own complete rights to such data and legal action would be taken if we found any instance of theft of data.
If we happen to change our policy or disclaimer statement we will be sharing it here on the Website to keep you updated of amendments. In the event there are significant changes in the way MedCure treats User personal information, MedCure will display a notice on the Website or send Users an email. If a User uses the Service after notice of changes has been sent to such User or published on the Website, such User hereby provides consent to the changed practices.
If there are any ambiguities or queries regarding this privacy policy, contact us here:
Email:info@medcure.com
2024 MedCure. All rights reserved.